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microsoft outlook 2007
basic introduction training course

Our Basic Introduction Microsoft Outlook course is for anyone who is new to Outlook or who is using Outlook in earlier versions and wants to learn about the new 2007 version.

Outlook 2007 has not had its menus replaced by the new 'ribbons' seen for the first time in other Office 2007 programs. However, it has sufficient of a new look to make it appear quite a change from earlier versions.

course duration

This course takes one day on-site, normally between 9:30am and 4:30pm.

course prerequisites

Competence in the use of the mouse, keyboard and windows. Awareness of basic computer principles like files, folders and filing.

For current users of Outlook, some of the topics dealing with basics can be dropped in favour of concentration on more advanced use of the software.

course content

Outlook screen The components of the Outlook display and how to arrange them.

Menus, toolbars and ribbons Finding menus and tool bars; removing them; positioning them. Appreciating the new ribbons.

Navigation pane Using and customising.

Folders Folder strategy; adding, deleting, renaming and moving folders.

E-mail Drafting, saving, sending, replying and forwarding; CC and BCC; sending to more than one recipient; e-mail folders.

E-mail signatures Creating, editing and applying.

Contacts Inputting and editing details; finding; distribution lists; printing contact information.

Calendar Recording appointments and events; reminders; organising appointments.

Multiple calendars Creating, viewing, managing.

Holidays Representing holidays; public and bank holidays.

Tasks Creating, modifying, deleting.

Notes Making and removing notes.

To-do list Understanding the bar; organising entries.

further courses

We are developing courses to expand on our basic course and to cover topics such as the collaborative use of Outlook 2007 for things like diary sharing and meeting bookings.

outlook business contact manager

Clients are expressing interest in the use of Outlook 2007 Business Contact Manager for contact management and CRM (Customer Relationship Management) activities. We are developing courses for BCM and intend to post details of these here soon.

london, kent, surrey and sussex

We regularly travel to clients in London and the South East. Based near Tonbridge, we are particularly well placed to visit clients throughout Kent, East and West Sussex, Surrey and London.

As we have done in Ashford, Aylesford, Brighton, Canterbury, Chatham, Chiddingstone, East Grinstead, Edenbridge, Heathfield, Lightwater, London, Maidstone, Maresfield, Orpington, Paddock Wood, Richmond, Rochester, Sevenoaks, Sittingbourne, Tadworth, Ticehurst, Tonbridge, Tunbridge Wells and Westerham.